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When new volunteers are around, existing staff AND volunteers could really help by de-jargonizing their language! Don't say 'IFT' without adding that it means International Family Tracing, etc etc. These abbreviations can make a new volunteer feel really excluded and confused. Not everybody is brave enough to say: 'What on earth does that TLA mean?' (That's a three-lettered abbreviation!).

It allows new volunteers to understand things much more quickly, and it avoids them feeling excluded from the 'club'. Each service area has it's own set of acronyms, and so there are literally dozens of them. They are perfectly OK in their place, but existing staff and volunteers need simply to be sensitive to their potential effect on new people. By all means use the abbreviation - but get used to using the actual words as well when new people are around.

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  • Sep 19 2018
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    04 Oct 14:25

    It is essential to drop the acronyms and help new volunteers feel part of the movement by also dropping the jargon.