Prospectives who are unsure, getting the right 'match' for role, those who can't research and need 'quick and easy', 'younger' volunteers (not exclusively).
Providing the right match, early engagement, some early 'training' requirements offered ticked off (but need easy enablers on things like access to training portal and ID number)
P & L, I & DT, user acceptance (e.g. existing volunteers - varied profiles).
Functionality and funds, supporting processes need to facilitate effectively, e.g. ID numbers in a timely way.
We don't get supporting functionality right or agree simpler process, use of technology - our people as well as users, shift internally needs servicing? e.g. adding/ removing roles, etc.
Increase in interest/ applications, retention (earlier on), pull people through the volunteer pipeline quicker.